1. What does this Privacy Policy cover?

Taking care of your information is important to us. This Privacy Policy sets out how we collect, use and store your personal information on the Ministry of Labour of the Government of Lebanon - Houkouki fi Al 3amal site and what steps we take to protect your personal information.

Please read our Privacy Policy carefully before using our site and refer back to it regularly to check for updates. Remember, by accessing and using this site, you agree to all provisions of this Privacy Policy.

2. What is Personal Information?

For the purposes of this policy, “Personal Information” is any information that enables us to identify you, directly or indirectly, by reference to any identifiers such as your name, address, phone number, email address, identification number, location data, online identifier or one or more factors specific to you as an individual.

3. In brief: How do we protect your Personal Information?

• We will not use your Personal Information other than for the purposes described in this policy.
• We will not sell your Personal Information.
• We will not keep your Personal Information for longer than is necessary for the stated
• We will take all reasonable and necessary technical and organizational measures to protect your Personal Information. For example, we use third parties to host our website and provide services to us. We have implemented the necessary contractual arrangements to ensure the confidentiality and security of your personal data we share with them.

4. What Personal Information Do We Collect from You?

Account Information

In order to create an account and access this site, certain types of Personal Information will be captured, such as name, family name, employment status, organisation type, age group, sex, nationality, in country or outside of the country, e-mail address, username and password. This data will be used to create and maintain your user profile. Only the starred fields are mandatory when creating your account. We encourage users to use their real name as username as it will be used to issue your personalized certificates of completion for Houkouki fi Al 3amal courses.

Through the webapp, the Ministry of Labour of the Government of Lebanon also hosts your personal learning record (i.e., courses you have enrolled in and/or completed), where your activities and achievements are saved.

User-Generated Content

We collect any information that you provide to us when you write a comment through a chat session or discussion forums or submit feedback or post any other sort of content on this site.

Communications

If you contact us directly, we may receive additional information about you. For example, when you contact our Houkouki Fi Al 3amal team, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. We remind you to never communicate your password by email, even with the Houkouki Fi Al 3amal team or another staff of the Ministry of Labour of the Government of Lebanon.

5. How Do We Use Your Personal Information?

We will use your Personal Information only for the purposes indicated below and only when it is strictly necessary, to:

• Communicate with you (e.g., updates and system notifications) to provide you with services, such as “password reset” options;
• Process your requests and ensure that the training relationship with you is accurate and upto-date;
• Verify your identity in order to allow access to your account;
• Respond to your inquiries;
• Send you important information regarding the site, changes to the Online Training Privacy Notice and Terms of use, or any other administrative matters;
• Conduct data analysis, audits, developing and enhancing the Site’s products and services, and developing the site;
• Ensure risk control, and fraud detection and prevention;
• Comply with laws and regulations;
• Send you marketing communications that may be of interest to you;
• Help Houkouki Fi Al 3amal team and Ministry of Labour of the Government of Lebanon to keep track of training programme;
• Enforce our Terms of Use, to defend our legal rights, and to comply with our legal obligations and policies.

Aggregate Data

We may de-identify (i.e., anonymize) and aggregate information collected through the site for statistical analysis and other lawful purpose, including in research studies, help trainers understand the profile of the learners, better understand the usage of the Houkouki Fi Al 3amal services and improve the operation of the site.

The aggregated and anonymized data may be shared with third parties, such as our partners, supporters, educators and researchers through conferences, journals, and other publications.

6. How Do We Share Your Personal Information?

We generally do not share your Personal Information. We may share it only for the purposes indicated below and only when it is strictly necessary.

Why and how do we share your Personal Information?

To individual owners of courses offered on Houkouki Fi Al 3amal site, interested in knowing more about the use of the courses they developed (e.g., number of enrollments, profile of users, their location). Most of the time this data will be aggregated and anonymized;

To human resources representatives of partner institutions to encourage their staff members to complete certain courses on Houkouki Fi Al 3amal site;

We may share your learning activity and learning records with your line manager(s), system administrators and course tutors or facilitators;

To third parties, such as servers and databases providers, for storage purposes;

We may also disclose your Personal Information with your permission. We may seek your permission in various ways. For example, we may present you with an “opt-in” prompt when you set up an account or access certain content.

We will only transfer your Personal Information to trusted third parties who provide sufficient guarantees that your Personal Information will be kept secure.

Some of the third parties mentioned in this Privacy Policy may be located in countries outside your country of residence. Where we transfer your Personal Information outside of your country, we take steps to ensure that your Personal Information is treated securely. You agree to us handling your Personal Information in the manner set out in this Privacy Policy and that the obligations imposed by privacy laws in other countries may be less stringent than the requirements established by the privacy laws in your country. Where we transfer your Personal Information internationally, we will take reasonable steps to ensure that your Personal Information is treated securely, and the means of transfer provides adequate safeguards.

We will never sell your Personal Information.

Aggregate Data

We may share your de-identified (i.e., anonymized) and aggregated Personal Information to third party providers for Houkouki Fi Al 3amal site operation purposes, help trainers understand the profile of the learners, and to partner organisations who would want to understand the usage of their courses.

7. How Can You Control Your Personal Information?

You can edit most of your profile details at any time by logging into your account and selecting account management. Houkouki fi al 3amal site users can only edit selected fields.

You can request deletion of your account by writing to admin@houkouki-fi-al-3amal.com

You can delete cookies at any time – we however encourage you to not do so in the middle of a session to avoid issues with course progress or completion tracking. Deleting Houkouki Fi Al 3amal site cookies will terminate your session and you will need to authenticate again to continue using the site.

If you decide at any time that you no longer wish to receive announcements or news from us, please follow the unsubscribe instructions provided in any of the communications. You may also opt out from receiving email from us by sending your request to us by email at admin@houkouki-fi-al-3amal.com. Please be aware that, even after you opt out from receiving announcements or news from us, you may continue to receive administrative messages from us regarding this site.

8. How Long Do We Keep Your Personal Information?

We will only use and store your Personal Information for so long as it is required for you to access Houkouki Fi Al 3amal site. We use your Personal Information as necessary to comply with our obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it. As a user you can request your account to be deleted by the Houkouki Fi Al 3amal team by sending your request to us by email at admin@houkouki-fi-al-3amal.com.

9. Is the Houkouki Fi Al 3amal Website Secured?

Personal information is protected by security safeguards matching the sensitivity of the information. Safeguards against loss, theft, unauthorized access, copying, use or modification is addressed, including physical security measures (locks, restricted access areas, etc.), organizational measures (security clearances, authorization processes, etc.) and technological measures (passwords, encryption, multifactor authentication, etc.). The nature of the safeguards matches the level of information sensitivity.

Unfortunately, such precautions may not be sufficient to guarantee a complete security of your data. It is always a possibility that third parties may unlawfully intercept or access your Personal Information or private communications. So, although we work extremely hard to safeguard your Personal Information, we cannot guarantee that your information or communications will always remain private.

We also ask that you do your part to safeguard your Personal Information. Select and protect your password and username appropriately. Limit access to your account and sign out of your account once you have finished using this site to prevent unauthorized access to your information. Also, be careful about connecting to the site using an insecure Wi-Fi. Public Wi-Fi, for example, is inherently insecure — so be cautious.

Should you have reasons to question the integrity of this site or your data, or if you believe that your username or password were subject to unauthorized access, you should immediately contact please do promptly contact us at admin@houkouki-fi-al-3amal.com

10. What about Links to Third Party Sites Referenced Or Embedded on the Site?

This site contains links to other websites that are not covered by this Privacy Policy. This Privacy Policy applies only to the processing of your Personal Information on this site. It does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which this site links. The inclusion of a link on this site does not imply endorsement of the linked site or service by us. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.

Links from the application may be provided to third party websites, such as, but not limited to, the National Federation of Workers and Employee Trade Unions in Lebanon, Association of Lebanese Industrialist, Confederation General of Lebanese workers. If you follow links to websites not affiliated or controlled by the Ministry of Labour of the Government of Lebanon , you should review their privacy and security policies and their terms and conditions, as they may be different from those on Houkouki fi Al 3amal site. The Ministry of Labour of the Government of Lebanon is not responsible for and does not guarantee the security or privacy of these websites, including the completeness, accuracy, or reliability of the information published thereon.

Third party websites are not subject to the Ministry of Labour of the Government of Lebanon and Houkouki Fi Al 3amal site online Privacy Policy. Please visit the individual websites for additional information on their data and privacy practices. Hyperlinks to other websites imply neither responsibility for, nor approval of, the information contained in those other websites on the part of Ministry of Labour of the Government of Lebanon.

11. Notifications of Changes to This Privacy Policy

If we make changes to our privacy practices, we will post a notification to this site alerting that the Privacy Policy has been amended. Such changes will be effective immediately upon posting them to this site. For this reason, we encourage you to check our Privacy Policy frequently. The “Last Updated” date at the bottom of this page indicates when this Privacy Policy was last revised. Your continued use of this site following these changes means that you accept the revised Privacy Policy.

12. Additional Information That May Be Collected

Houkouki fi Al 3amal site hosted by the Ministry of Labour of the Government of Lebanon may collect additional Information that does not reveal your explicit identity or does not directly relate to a person, such as information collected through cookies, browser information, and other technologies, demographic information and other information that you provide.

Browser

Some information is collected by the majority of browsers, such as your Media Access Control (MAC) address, operating system version, internet browser type and version as well as your screen resolution. The Ministry of Labour of the Government of Lebanon may use this information to ensure that the site is functioning properly and for security reasons as well.

Internet Protocol (IP) Address

Your IP address is a number that is automatically assigned to your device by your Internet Service Provider (ISP). Your IP Address is recognized and logged on the Houkouki Fi Al 3amal site’s servers whenever you visit the site. The time of the visit and the page(s) that were visited are also logged. IP Addresses are used for purposes such as calculating site usage levels, diagnosing server problems, for compliance and security purposes and for administering the site.

Pixel tags, web beacons, or other technologies

These may be used to measure the effectiveness of Houkouki Fi Al 3amal site as hosted by the Ministry of Lebanon’s communications, compile statistics about usage and response rates, evaluate the success of visibility and boosting campaigns, and to help resolve account holders’ inquiries.

Combined Data

Combined Data is data that Houkouki Fi Al 3amal site as hosted by the Ministry of Labour of the Government of Lebanon may create or combine from various sources. This information, which does not identify individual account holders, is used by the Ministry of Labour of the Government of Lebanon for service improvement purposes which may include addressing gaps in legislation texts or lack in services provided to certain groups or increasing outreach to potential users with the applicable laws and regulations.

Cookies

Cookies are small text files that are sent to and stored on your computer, Smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognize a user's device. Cookies Houkouki fi Al 3amal site uses do not hold or capture unencrypted personal information. Cookies allow the site to collect information such as pages visited and time spent on the site. This information is used for security purposes, to facilitate navigation, display information more effectively, personalize/customize your experience while visiting the site, and recognize your device to allow you to use the site’s online services. Statistical information about the usage of the site is collected to continually improve its design and functionality.

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to adjust your cookie preferences for this site, you can do this through your browser settings. Your browser's “Help” function will guide you through it. You can reject these cookies and most browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience when using the site and some online products and services. You can learn more about Google’s practices by going to https://www.google.com/policies/privacy/partners/. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for more general information about cookies. In order to use the site, you will need to ensure that your browser is configured to accept cookies from the site. You can delete cookies after each visit, if you wish to.

The table below identifies the cookies we may use on this site and explains the purposes for which they are used. Please note that we may update the information contained in this table from time to time.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@houkouki-fi-al-3amal.com.